Options to Integrate Chat GPT with Salesforce

I don’t believe any ISV partner (https://appexchange.salesforce.com/) has already developed a package to integrate with the GPT Model. Also, creating and hosting a GPT model can be a complex task that requires a good understanding of machine learning and artificial intelligence. GPT-3 is a pre-trained model that OpenAI provides; it is not publicly available to …

Powerful Automation with No-Code Low-Code feature of Salesforce OmniStudio

Salesforce OmniStudio is a tool to build digital customer experiences tailored to any industry and can deliver automation for any business use case with its No-Code and Low-Code features. Salesforce OmniStudio is a great tool to create guided interactions that integrate into any industry-specific process. Admins can easily develop guided user experiences without code. In …

Hyperforce Salesforce

Salesforce has recently released Hyperforce to host Salesforce App in a public server of your choice. Hyperforce is an entirely new infrastructure architecture that unifies the foundations of the various clouds and allows Salesforce to scale rapidly and securely using Public Cloud Partners, including Microsoft Azure, Amazon Web Services and Google Cloud Platform. Hyperforce at …

Deliver Great Patient Care with Salesforce Health Cloud

Salesforce Health Cloud Solution is a Customer Relation Management system that allows users and healthcare staff to access all patient information including medical history and upcoming health check-up appointments in real-time to Deliver Great Patient Care with Salesforce Health Cloud. Four Major wings connect the healthcare system of an organization PROVIDERS •360-degree view of patient  …

Slack Integration with Salesforce

An architect can design Slack Integration with Salesforce in 3 ways: Salesforce provides a free AppExchange manage package by which a developer can seamlessly automate the bidirectional integration between Slack and Salesforce There are Slack Apps like Rattle, Troops that provide Salesforce integration capability from the third party. Also, explore Apps in the Slack App …

Salesforce Social Customer Service

Turn social network posts into cases or leads with Social Customer Service. Service Agents can reply to social network posts from the Service Console. Salesforce Social Customer Service capability is delivered by Marketing Cloud Social Studio which is integrated with Salesforce Platform seamlessly. Channels supported as of now: Facebook Twitter Instagram YouTube There are two …

Render Google Map in Salesforce LWC

To show a Google Map in LWC we have a couple of options, lets’s discuss those first: MAP Base Component in LWC Out of the Box in Salesforce, no need for additional Google MAP API; Only Plots the traverse points in the map, no route information https://developer.salesforce.com/docs/component-library/bundle/lightning-map/documentation Google MAP API implementation ONLY in LWC Technically …

Amazon Connect for Salesforce

Amazon Connect for Salesforce is a Manage Package that helps to configure Amazon Connect Computer Telephony integration with Salesforce, it’s a very simple process to receive incoming calls and make outgoing calls right from Salesforce. Now, don’t get confused between Amazon for Salesforce and Service Cloud Voice. AWS Contact Center is seamlessly integrated with Salesforce …

Salesforce Unlock Package

There are three kinds of packages one can build in the Salesforce platform, Out of which Salesforce Unlock Package is very powerful for the use-case of project deployment, release management, and CICD. Manage Package: Metadata is IP Protected, distributed via AppExchange Unmanage Package : Metadata is not IP Protected, you can protect via password but …

Salesforce Experience Cloud and Record Sharing

Salesforce Experience Cloud has three types of user licenses that are intended as long-term replacements for the legacy portal licenses: Customer Community — for high-volume user. upper cap 10M Customer Community Plus — role-based Customer Community license, upper cap 2M Partner Community — For Sales Partner, upper cap 2M Below decision tree will help to …